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Support

We're here to help you get the most out of PollyApp.

Need help with PollyApp? Have a question, found a bug, or want to share feedback? We'd love to hear from you. The best way to reach us is by email, and we typically respond within 1–2 business days.

Contact Us

For all support requests, questions, and feedback, email us at:
📧 support@pollyapp.net

To help us resolve your issue faster, please include:

  • A description of the problem or question.
  • The device and operating system you're using (e.g., iPhone 15, iOS 18).
  • The app version, if known.
  • Screenshots, if applicable.

Frequently Asked Questions

How do I create a poll?

Tap the create button, add your question and answer options, optionally attach photos, videos, or highlight clips, then publish. Your poll will be shared to the feed where others can vote.

Do I need an account to vote?

No. You can browse and vote on polls without an account. To create polls, comment, like, and save your activity across devices, sign in with Google or Apple.

How do I delete my account?

You can permanently delete your account and associated data at any time from the Delete Account page, or by emailing us at support@pollyapp.net.

How do I report inappropriate content or a user?

We have a zero-tolerance policy for abusive, illegal, or harmful content. To report a poll, comment, or user, email us at support@pollyapp.net with details and a screenshot if possible. We review all reports promptly and take appropriate action.

I forgot my password. What do I do?

If you signed up with email and password, use the Reset Password page. If you signed in with Google or Apple, manage your password through that provider.

Why isn't my vote or poll showing up?

Make sure you have a stable internet connection and are running the latest version of the app. If the issue persists, try closing and reopening the app. If it still doesn't work, email us with details and we'll investigate.


Privacy & Terms

For information about how we handle your data and the rules for using PollyApp, see our Privacy Policy and Terms of Service.


Still Need Help?

If you didn't find what you were looking for, reach out directly and we'll get back to you:
📧 support@pollyapp.net